T&D ship worldwide using selected couriers or mail services.
The shipping costs and risks shall be borne by the customer, including any eventual import duties and taxes.
We provide 2 delivery options:
- 80$ – DHL Courier – express delivery to your address. Term 2-4 business days.
- Free delivery by post – To your local Post Office. Term – up to 14 business days.
- Nova Poshta delivery is free. Ukraine only.
* We do not ship during the weekend and national Ukrainian holidays.
The order processing time may take us 2-5 business days after payment.
We will inform you after the shipment and send tracking number to you.
We offer full refunds or exchanges into a different size if an unwanted item is shipped/postmarked within 14 days from when it was delivered to you.
Once the item(s) has been shipped you will need to provide our team with the return delivery tracking number.
In order to receive a full refund, the item must be returned in its original condition with original labels and packaging and must be accompanied by both the original sales receipt.
We reserve the right to refuse a return or exchange if the merchandise does not meet our standards. Where provided, all original packaging to accompany the item must be included and returned in its original condition. Goods that are returned with damages may not be accepted, and may be sent back to the customer.
We are not responsible for return shipping costs. All refunds exclude delivery costs.
We do not offer price adjustments or price matching.
Clients choose the courier of their own preference, taking into account that the parcel must be delivered within 14 days.
In cases not covered by this Delivery and return policy, issues are solved individually by negotiations of the parties.